| Question |
Answer |
| Static Resistance does not work? |
Insert the fuse. Recharge your batteries. |
| SA10A not working on batteries? |
The feature is removed. |
| Can't find Program Data on C: disk? |
Enter C: disk-Go to VIEW tab and tick hidden items. |
| Downloaded BTS11 but can't find any switch configurations? |
Only UNB (Unknown Breaker) is included in BTS11. |
| No contact with DCR30 or POB35AD in BTS11? |
Not selected Power supply under "Hardware" in BTS11 |
| Does stroke turn different maneuvers into maneuvers? |
Check that everything is tightened on the Sensor Attachment Kit - Flex bellows, lock nuts etc! |
| Main contacts flash strangely in the SA10A and the contact times in the graph get choppy?Uses SA10A on switches with high induction around! |
Try parallel connecting over the main connectors on the SA10A straight down to the next connector. Red to Red-Black to Black! |
| Travel graphs look weird or no travel graph at all? |
Check out the Transducer/Cable function in the BTS11 Service menu! Sensor connected to the SA10's one of the sensor inputs T1-T2-T3. Go to menu Service/SA10/Transducer, have the sensor loose with cable connected! Restore so eg. T1 is at zero! Spin the sensor shaft pin a full revolution(360⁰) should be about 10,000 pulses. Turn back full turn, should be about 0, turn the other way, should be about -10,000 pulses, turn back again to about 0.If nothing abounds, both cable, sensor and contact output will work! |
| Where are the manuals? |
Under "Help" menu in BTS11! |
| My equipment has broken/needs calibration! What to do? |
On ELCON's Web page at the top left press "Return form" (RMA) or go on the link below!https://www.elcon.se/index.php/return-form-1Log in fill in and send and an RMA number will be created!The RMA number is then all linked to. |
| For other questions, please contact us at ELCON via email: This email address is being protected from spambots. You need JavaScript enabled to view it. or phone no:+46-(0)240-64 11 10 |
Elcon AB
No. 1 in testing your breakers